Shipping Policy

At Vellisha, we are committed to delivering your orders safely and efficiently. Please read our Shipping Policy to understand how your orders are processed, shipped, and delivered.

Shipping Coverage

We currently ship across India and strive to ensure timely delivery to all serviceable locations.

Order Processing

Orders are typically processed within 1–3 business days after order confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
During sale events, festive seasons, or periods of high order volume, processing times may be slightly extended.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before the order is placed.
Promotional offers such as free shipping may be available from time to time and will be clearly communicated on the website.

Delivery Timeline

Standard delivery usually takes 3–7 business days depending on the destination.
Deliveries to remote or non-serviceable locations may require additional transit time.
Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, or other unforeseen circumstances.

Courier Partners

To ensure reliable delivery, orders are shipped through trusted logistics and courier partners. Courier partner selection may vary based on the delivery location and service availability.

Order Tracking

Once your order is shipped, tracking details will be shared via email, SMS, or other available communication channels. Customers can use the tracking information to monitor the status of their shipment.

Delivery Attempts

Our courier partners will make multiple delivery attempts before returning the package. If delivery cannot be completed due to an incorrect address, recipient unavailability, or refusal to accept the shipment, additional shipping charges may apply for re-delivery.

Address Accuracy

Customers are responsible for providing accurate and complete shipping information at the time of placing an order. Vellisha shall not be responsible for delays or failed deliveries resulting from incorrect or incomplete address details.

Damaged or Tampered Packages

If you receive a package that appears damaged, tampered with, or opened, please refuse delivery whenever possible and contact us immediately with photographs and order details for assistance.

Delays Beyond Our Control

While we make every effort to ensure timely delivery, Vellisha shall not be held liable for delays caused by factors beyond our control, including natural disasters, transportation disruptions, strikes, government restrictions, or courier-related issues.

Contact Us

For any shipping-related questions or assistance, please contact us:

Vellisha
Email: ganeshchoudhary2648@gmail.com
Phone: +91 9375019466

Thank you for shopping with Vellisha. We appreciate your trust and look forward to serving you.